This notice is published in Turkish, English, and Macedonian for your convenience. In case of any discrepancy or difference in interpretation between versions, the Turkish version prevails.
Identity of the Data Controller
In accordance with the Turkish Personal Data Protection Law No. 6698 (KVKK), your personal data is processed by Balkan Tercüme Eğitim Danışmanlık Yazılım ve Tic. Ltd. Şti. ("Balkan Tercüme"), operating makedonca.com, as the data controller. Our office is located at Kızılay Mah. Şehit Adem Yavuz Sk. Menekşe Apt. No:3/1, 06420 Çankaya / Ankara, Türkiye. For any inquiries regarding your personal data, you may contact us by e-mail at info@makedonca.com or by phone at +90 850 304 13 32.
Categories of Personal Data Processed
When you use makedonca.com or contact Balkan Tercüme, we process specific categories of personal data depending on your interaction. These include identity data (name, surname), contact data (phone, e-mail, city), and transaction security data (IP address, browser information, cookie identifiers). Additionally, we process the contents of documents and files submitted through our quote, contact, interpreting, and media file forms (including personal data contained in documents to be translated), as well as CV and professional information provided in translator applications.
Purposes of Processing Personal Data
Your personal data is processed by Balkan Tercüme for clear, specific, and legitimate purposes. These purposes include preparing quotes and conducting communications, performing and delivering translation, certification, and interpreting services, and evaluating translator applications submitted through our site. Furthermore, we process personal data for fulfilling our legal obligations, ensuring website security on makedonca.com, and generating website usage statistics where you have provided your explicit consent via our cookie management tool.
Legal Bases for Data Processing
We process your personal data based on the legal grounds set out in Article 5 of KVKK No. 6698. Specifically, we rely on Article 5/2 (c) where processing is necessary for the conclusion or performance of a contract, Article 5/2 (ç) for compliance with a legal obligation, and Article 5/2 (f) for the legitimate interests of the data controller, such as website security and evaluating applications. Under Article 5/1, we rely on your explicit consent for statistics cookies and optional communications.
Transfer of Data and Recipient Groups
Your personal data may be transferred to specific recipient groups strictly for the purposes stated in this notice and in accordance with KVKK. Depending on the service requested, recipients include notary offices for document certification, courier companies for physical delivery, and IT infrastructure and e-mail service providers for hosting and communication. To ensure website and form security, transaction security data (IP address, device and browser information) is shared with Google through the Google reCAPTCHA service. We also share data with authorized public institutions upon lawful request, and with Google Analytics for website usage statistics only if you give explicit consent.
Methods of Collecting Personal Data
Balkan Tercüme collects your personal data through both automatic and non-automatic methods as you interact with our services. Data is collected directly from you when you fill out website forms on makedonca.com (quote, contact, interpreting, media file, and translator application forms), or when you communicate with us via e-mail, phone, WhatsApp, or hand delivery at our office. Transaction security data and usage information are collected automatically via cookies when you browse our website.
Data Retention and Disposal
Balkan Tercüme retains your personal data only for the retention periods set by the applicable legislation or for as long as required by the relevant processing purpose. We take appropriate administrative and technical measures to protect your data during storage. Once the retention periods set by the applicable legislation expire or the reasons requiring processing cease to exist, your personal data is disposed of through deletion, destruction, or anonymization in compliance with KVKK regulations.
Your Rights and Application Procedure
As a data subject, you hold specific rights regarding your personal data under Article 11 of KVKK No. 6698, which are listed in detail below. In accordance with Article 13 of KVKK and the relevant legislation, you may exercise these rights by submitting a request to Balkan Tercüme. Applications can be sent by e-mail to info@makedonca.com or submitted in writing to our postal address listed on the Contact page. We will respond within the statutory timeframe.